Support Category: Playlists


Specialist Notes:


If a user comes into chat requesting assistance with sharing a playlist, please provide the SR below.


IMPORTANT!


Please be sure to update any information in square brackets according to whether or not the user is an administrator or user.


➤ If the user is an ADMINISTRATORplease provide the following response...


an administrator, you can reach out to Natahnya Campbell to ask for the additional permissions to share a playlist.


➤ If the user is a USERplease provide the following response...


a user, you will have to work with your local administrator so the administrator can update the visibility of the playlist, and then allow it to be shared.


Standard Response:


The NOAA Administrators have informed us that only certain individuals who already have permission to share playlists can do so. Since you are [ADMINISTRATOR/USER].