Ticket Processing

Account Related
Mon, 20 Apr, 2026 at 6:17 AM
Course Related
Mon, 20 Apr, 2026 at 6:30 AM
CLC Admin Password Reset Escalation
Support Category: Admin Assistance >> CLC Admin Login Request Specialist Notes: Standard Response: Hello DOC NOAA OMAO CLC Administrator...
Mon, 20 Apr, 2026 at 6:34 AM
User Requesting Assistance from a Personal Email Address
Specialist Notes: Use this SR to request for the user's work email address if you notice they provided their personal email address.  Standard...
Mon, 20 Apr, 2026 at 6:35 AM
User Following Up on Closed Tickets | Escalation to Admins
Support Category: (select applicable) Specialist Notes: NOTE FOR TICKET PROCESORS! This process applies to DOC Census, NOAA, NOAA OMAO, Seafood In...
Tue, 6 Oct, 2026 at 12:02 AM
User Following Up on Closed Tickets
Support Category: Specialist Notes: IMPORTANT! This process applies only to DOC Census, NOAA, NOAA OMAO, NOAA Seafood Inspection, NWS, OS, and USP...
Tue, 6 Oct, 2026 at 10:26 PM